Refund policy

Return & Refund Policy

We want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.

Returns You have 14 days from the date of delivery to return an item. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

How to Initiate a Return To start a return, please contact us at [Your Email Address] with your order number and reason for return. Once approved, we will provide instructions on how to send the item back.

Refunds Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–10 business days.

Non-Returnable Items

  • Items damaged due to misuse
  • Items returned without original packaging
  • Sale or clearance items (unless faulty)

Exchanges If you received a defective or damaged item, please contact us immediately and we will arrange a replacement or refund at no extra cost.

Shipping Costs for Returns Customers are responsible for return shipping costs unless the item is faulty or incorrect.